User Perceptions

User perceptions of biometric technology are an essential element in their successful deployment. Technologies such as retinal scan, which require significant effort on the part of the user, and which involve "sensitive" areas of the body, are perceived as being intrusive or invasive. Finger scan technology, similarly, is occasionally seen as invasive, with its connotations of criminality, police bookings, etc. The intuitive response when considering user acceptance of facial scan biometrics would classify it as the least problematic - after all, facial recognition facilitates human operation as social animals. 

The use of facial scan biometrics in applications such as ATM access and network logon suggests that acceptance of the technology is high among users. Studies such as IBG's Consumer Response to Biometrics show, however, that there are some reservations which may limit, to some degree, facial scan's broader usage. 

 

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The most comprehensive and up-to-date information on facial recognition technology - the market, technology and applications - can be found in IBG's authoritative report on the "State of Facial Recognition Technology."